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Last Updated: 21 July 2026

These Terms of Service (“Terms”) govern access to and use of the GarageBox software platform, mobile applications, APIs, websites, and related services (collectively, the “Services”).

The Services are provided by Aliyyu Global Private Limited, an Indian company (“Aliyyu Global”, “GarageBox”, “we”, “us”, or “our”). GarageBox is a product, brand, and service of Aliyyu Global Private Limited.

By creating an account, accessing, or using the Services, you agree to be bound by these Terms. If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity.

1. Definitions

2. Eligibility and Account Registration

• You must be at least 18 years old and capable of entering into a legally binding agreement.
• You agree to provide accurate and complete registration information and keep it updated.
• You are responsible for all activities that occur under your Account and for maintaining the confidentiality of login credentials.
• You must promptly notify us of any unauthorized use or security incident involving your Account.

3. Provision of Services

3.1 License. Subject to these Terms and payment of applicable fees, GarageBox grants the Customer a limited, non-exclusive, non-transferable, non-sublicensable right during the Subscription Term to access and use the Services for its internal business operations.

3.2 Authorized Users. The Customer may allow Authorized Users to access the Services, provided that:

• each user has unique login credentials;
• the Customer remains responsible for their compliance with these Terms; and
• user counts or usage limits specified in the applicable plan or Order Form are respected.

3.3 Service Changes. We may enhance, modify, or discontinue features from time to time. We will use commercially reasonable efforts to provide advance notice of material adverse changes when practicable.

4. Acceptable Use

The Customer shall not, and shall not permit any third party to:

• use the Services for any unlawful, fraudulent, or deceptive activity;
• interfere with or disrupt the integrity or performance of the Services;
• attempt to gain unauthorized access to the Services or related systems;
• reverse engineer, decompile, or attempt to extract source code, except where prohibited by applicable law;
• use automated tools to scrape or harvest data without our prior written consent;
• upload malicious code, malware, ransomware, or harmful content; or
• use the Services in violation of export control, sanctions, anti-corruption, or other applicable laws.

We may suspend access to the Services if we reasonably believe a violation of this section has occurred.

5. Customer Data and Ownership

5.1 Ownership. As between the parties, the Customer retains all rights, title, and interest in and to Customer Data. GarageBox does not acquire ownership of Customer Data.

5.2 Limited Processing Rights. The Customer grants GarageBox a limited right to host, process, transmit, back up, and otherwise use Customer Data solely to:

• provide and maintain the Services;
• prevent or address technical and security issues;
• provide customer support; and
• comply with applicable law.

5.3 Customer Responsibility. The Customer is responsible for:

• the accuracy, quality, and legality of Customer Data;
• obtaining all necessary consents from vehicle owners, employees, and other individuals whose data is submitted to the Services; and
• ensuring that its use of the Services complies with applicable privacy and data protection laws.

6. Data Protection and International Processing

GarageBox serves customers globally. Customer Data may be processed in data centers located in jurisdictions selected by GarageBox or its infrastructure providers.

Where required by applicable law, the parties may enter into a Data Processing Addendum (DPA) governing the processing of personal data, including international data transfers and appropriate safeguards.

Our collection and use of personal data are described in the GarageBox Privacy Policy.

7. Security Measures

GarageBox maintains administrative, technical, and physical safeguards designed to protect Customer Data against unauthorized access, disclosure, alteration, and destruction. These measures may include encryption in transit, access controls, logging, monitoring, and backup procedures.

No system is completely secure, and GarageBox does not guarantee that the Services will be free from all security threats or vulnerabilities.

8. Subscription, Fees, and Payment

8.1 Fees. The Customer agrees to pay all fees specified in the applicable Order Form or pricing plan. Fees are stated in the applicable currency and are exclusive of taxes, duties, and similar governmental charges unless expressly stated otherwise.

8.2 Billing. Subscriptions may be billed monthly, annually, or according to the agreed billing cycle. Payments are due on the invoice date unless otherwise specified.

8.3 Late Payments. If payment is overdue, GarageBox may:

• charge interest at the lower of 1.5% per month or the maximum rate permitted by law;
• suspend access to the Services after reasonable notice; and
• recover reasonable collection costs.

8.4 Taxes. The Customer is responsible for all applicable taxes, levies, VAT, GST, withholding taxes, and similar charges, except taxes based on GarageBox’s net income.

8.5 No Refunds. Except as expressly provided in these Terms, an Order Form, or a separate written agreement, fees are non-cancellable and non-refundable.

9. Term and Renewal

9.1 Term. These Terms begin on the date the Customer first accepts them and continue until all subscriptions have expired or been terminated.

9.2 Automatic Renewal. Unless otherwise stated in the Order Form, subscriptions renew automatically for successive terms equal to the initial term unless either party provides written notice of non-renewal at least 30 days before the end of the current term.

10. Suspension

GarageBox may suspend access to the Services immediately if:

• the Customer fails to pay undisputed fees;
• continued use poses a security risk;
• the Customer breaches these Terms; or
• suspension is required by law or by a governmental authority.

We will use commercially reasonable efforts to limit the scope and duration of any suspension.

11. Termination

11.1 Termination for Cause. Either party may terminate these Terms or an affected Order Form if the other party:

• materially breaches these Terms and fails to cure the breach within 30 days after written notice; or
• becomes insolvent, enters liquidation, or ceases business operations.

11.2 Effect of Termination. Upon termination:

• the Customer’s right to use the Services ends immediately;
• the Customer must cease all access to the Services;
• outstanding fees become immediately due; and
• GarageBox will make Customer Data available for export for 30 days, after which it may be deleted unless retention is required by law.

12. Intellectual Property

GarageBox and its licensors retain all rights, title, and interest in and to:

• the Services;
• software, APIs, and documentation;
• trademarks, logos, and branding;
• improvements, enhancements, and derivative works; and
• all related intellectual property rights.

No rights are granted except those expressly stated in these Terms.

The Customer may not use the GarageBox name, logo, or trademarks without prior written consent, except to identify itself as a customer of the Services.

13. Feedback

If the Customer provides suggestions, ideas, or feedback regarding the Services, GarageBox may use and incorporate such feedback without restriction or obligation, and without any compensation to the Customer.

14. Third-Party Services and Integrations

The Services may interoperate with third-party products, payment gateways, messaging platforms, accounting systems, or other services.

GarageBox is not responsible for third-party services, including their availability, security, functionality, or data handling practices. Use of third-party services is governed by the applicable third-party terms and privacy policies.

15. Service Availability

We aim to provide a reliable and high-availability service; however, the Services may be unavailable from time to time due to maintenance, upgrades, internet failures, force majeure events, or other causes beyond our reasonable control.

Any uptime commitments are governed exclusively by a separate Service Level Agreement (SLA), if applicable. Service credits are the Customer’s sole and exclusive remedy for any failure to meet an SLA commitment.

16. Warranties

16.1 Limited Warranty. GarageBox warrants that the Services will perform substantially in accordance with the applicable documentation under normal use.

16.2 Disclaimer. Except as expressly provided in this section, the Services are provided “as is” and “as available.” To the maximum extent permitted by law, GarageBox disclaims all other warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, and uninterrupted or error-free operation. GarageBox does not warrant that: the Services will meet every Customer requirement; the Services will be uninterrupted, timely, secure, or error-free; defects will be corrected; or reports, analytics, or outputs generated by the Services are free from errors or suitable for regulatory or accounting purposes without independent verification.

17. Limitation of Liability

17.1 Exclusion of Indirect Damages. Neither party shall be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, goodwill, business interruption, or loss of data, even if advised of the possibility of such damages.

17.2 Liability Cap. GarageBox’s total aggregate liability arising out of or relating to these Terms or the Services shall not exceed the amounts paid by the Customer to GarageBox for the Services during the twelve (12) months preceding the event giving rise to the claim.

17.3 Exceptions. The limitations in this section do not apply to: the Customer’s payment obligations; either party’s infringement of the other party’s intellectual property rights; the Customer’s misuse of the Services; or liability that cannot be limited under applicable law.

18. Indemnification

The Customer will defend, indemnify, and hold harmless GarageBox, its affiliates, directors, officers, employees, and agents from any third-party claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from: Customer Data; the Customer’s use of the Services; violation of applicable law; or breach of these Terms by the Customer or its Authorized Users.

19. Confidentiality

Each party agrees to protect the other party’s confidential information using at least the same degree of care it uses to protect its own similar information, and not less than a reasonable degree of care.

Confidential information may be used only for purposes of performing or exercising rights under these Terms and may be disclosed only to employees, contractors, and advisers who have a need to know and are bound by confidentiality obligations.

These obligations survive for five (5) years after termination, except for trade secrets, which remain protected for as long as they qualify as trade secrets under applicable law.

20. Export Compliance and Sanctions

The Customer represents that it is not located in, organized under the laws of, or ordinarily resident in any country or territory subject to comprehensive sanctions, and is not listed on any applicable government denied-party or sanctions list.

The Customer shall comply with all applicable export control and sanctions laws.

21. Governing Law and Dispute Resolution

These Terms are governed by the laws of India, excluding conflict-of-law rules.

Any dispute arising out of or relating to these Terms shall first be attempted to be resolved through good-faith negotiations. If the dispute is not resolved within 30 days, it shall be referred to binding arbitration under the Arbitration and Conciliation Act, 1996.

Seat and venue of arbitration: Ahmedabad, Gujarat, India

Language: English

Number of arbitrators: One

Nothing in this section prevents either party from seeking interim or injunctive relief from a court of competent jurisdiction.

22. Notices

Legal notices must be sent by email and by courier or registered post to the contact details specified by the parties.

GarageBox Legal Contact

Aliyyu Global Private Limited
Email: [email protected]

Operational or support communications may be sent electronically through the Services or by email and will be deemed received when transmitted.

23. Force Majeure

Neither party will be liable for any delay or failure to perform due to events beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, labor disputes, internet or telecommunications failures, cloud provider outages, governmental actions, or pandemics.

24. Assignment

The Customer may not assign or transfer these Terms without GarageBox’s prior written consent.

GarageBox may assign these Terms to an affiliate or in connection with a merger, acquisition, corporate reorganization, or sale of substantially all of its assets.

25. Entire Agreement

These Terms, together with any Order Form, SLA, DPA, and referenced policies, constitute the entire agreement between the parties regarding the Services and supersede all prior or contemporaneous agreements, proposals, and communications relating to the subject matter.

In the event of a conflict, the order of precedence is: (1) Order Form; (2) DPA (for data protection matters); (3) SLA (for availability commitments); (4) these Terms; and (5) other referenced policies.

26. Amendments

GarageBox may update these Terms from time to time. If we make a material change, we will provide notice through the Services, by email, or by posting an updated version on our website.

Continued use of the Services after the effective date of the updated Terms constitutes acceptance of the changes.

27. Contact Information

GarageBox

Website: www.garagebox.io

Email: [email protected]